user-experience-elements.md (1944B)
1 +++ 2 title = 'User experience (UX) elements' 3 +++ 4 5 ## User experience (UX) elements 6 * form: graphic design, product design 7 * content: information architecture, audio-visual, text 8 * behaviour: interaction design observation 9 10 UX deliverables: 11 * analysis & research: personas, qualitative user research/reports, user stories, competitive analysis, scorecards 12 * design: functional specs, flow diagrams, UI specs 13 * prototypes: clickable prototypes, mockups 14 * visual design: polished design & layout, icons & graphic things 15 * technical communications: web content, help, guides, videos, localization 16 17 Terms of interaction: 18 * domain: area of work under study (like graphic design) 19 * goal: what you want to achieve 20 * task: how you go about doing it, in terms of operations/actions 21 22 gulf of execution: user's formulation of actions ≠ actions allowed by the system 23 gulf of evaluation: user's expectation of changed system state ≠ actual presentation of that state 24 25 human errors: 26 * slip: incorrect action (need better interface design) 27 * mistake: may not have the right goal (need better understanding of system) 28 29 goals: 30 * efficiency/productivity? effective learning? 31 * usability goals: meeting specific usability criteria 32 * effectiveness 33 * efficiency (minimal steps, simple) 34 * safety (does the system prevent users from fuckin up?) 35 * learnability: people are impatient, manuals are tedious, nobody wants to fuckin do it. they should be able to learn the system in under 10 minutes. 36 * utility: the extent to which system provides functionality that user needs 37 * memorability: meaningful icons, command names, menus, so that the user can remember shit without always having to go back to the manual 38 * user experience goalz: develop the quality of the user experience (a e s t h e t i c, games) 39 * design isn't just about efficiency and productivity 40 * the point is, do you feel nice and warm inside while using the system? 41